Clearcut Web Solutions Ltd – Privacy Policy

Clearcut Web Solutions Ltd (“We/Us/Our”) are committed to protecting and respecting your privacy.  This policy sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us.  Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998 (the Act), and the General Data Protection Regulations (GDPR), from 25 May 2018, the data controller is Clearcut Web Solutions Ltd.

What this Policy does not cover?

We may process data for Our clients and this policy does not cover that data as that is subject to Our clients’ privacy policies.  Our website may, from time to time, contain links to third party websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies or the websites.  Please check these policies before you submit any personal data to these websites.

Your rights in relation to your data that we control

At any point you can request to see the information We hold about you.  You may also make a request for Us to delete or rectify data, to restrict or object to Our processing data and to exercise your right to data portability.

If you wish to raise a complaint on how We have handled your personal data, you can contact Us to have the matter investigated. Please contact Us at info@clearcutwebdesign.co.uk or by telephone 07919 44 7754. We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (https://ico.org.uk/).

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details Our website.

Information We may collect from you

Information We collect about you may include:

name; company name; job title, contact information such as email addresses, telephone numbers and postal address;

information relating to any transactions carried out between you (or your employer) and Us generally and on or in relation to this website, including information relating to any purchases you make of Our services;

information that you provide to Us for the purpose of subscribing to Our website services and email notifications;

any other information that you choose to send to Us;

We are also working closely with third parties (including, for example, sub-contractors in technical and delivery services, analytics providers, web service providers, search information providers,) and may provide them with information about you.  We may receive information about you from third parties who provide your information believing you may require Our services.

Information We collect about you. We will use this information:

to administer Our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical purposes;

to improve Our site to ensure that content is presented in the most effective manner for you and for your computer;

to send statements and invoices to you (or your employer), and collect payments from you (or your employer);

to send you general (non-marketing) commercial communications;

to send you email notifications which you have specifically requested;

to deal with enquiries and complaints made by or about you relating to the website or services you have subscribed to;

Where you submit personal information for publication on Our website, We will publish and otherwise use that information in accordance with the licence you grant to Us. An example would be Customer Testimonials.

We will not provide your personal information to any third parties for the purpose of direct marketing.

The basis We use the information we hold about you is for the purposes of any contract We have with you where We need to process it for the purposes of the contract.  We will use information We hold about you for our legitimate interests where this is to process contracts We have with your employer or to make contact with you for the purposes of promoting Our services.

Where We use your information to provide you with details of Our services or offers (because of our legitimate interest) you may confirm you no longer wish us to provide this information at any time or opt out of communications.

Where is information stored?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You will need to agree to this when using our services and submitting information to us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.  We enter contracts with any data processor to ensure this happens

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.

We may disclose your personal information to third parties:

We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, our IT support, data hosting, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.  Contracts will be in place to ensure this.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.  This will enable your relationship to continue with the relevant business despite the change of ownership.

If Clearcut Web Solutions or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

Our Use of Cookies

This site uses cookies. Cookies are small text files that are placed on your computer and are used by most websites in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. To learn more about cookies and how to manage them, visit AboutCookies.org.

The table below explains the cookies we use and why.

Cookie name Purpose
viewed_cookie_policy This cookie is used to record if a user has approved cookie usage.
wordfence_verifiedHuman
wfvt_(numbers)
(Wordfence) Cookies used to provide security when surfing the Web page.
wp-settings-2
wp-settings-time-2
These cookies do not store any personal information and have no impact on your experience of using the website. They are automatically created by the software that runs the website.
wordpress_test_cookie This is a text cookie to ensure that cookies can be set.
_ga
gat

_utma
_utmb
_utmc
_utmz

Google Analytics

These cookies are using a service provided by Google Analytics which allows us to analyse the use of this website so we can measure and improve the performance. Google Analytics generates statistical and other information about website use by means of cookies, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s Privacy Policy is available at: www.google.com/policies/privacy/

YouTube cookies YouTube Cookies

Sometimes we embed YouTube videos on our website. If you play an embedded video, YouTube and Google will place cookies on your computer. Please note that we have no control over these third party cookies and additional cookies that are not listed might be added by YouTube and Google. If you would like to view YouTube and Googles privacy policy please click on the links below.

YouTube Privacy Policy is available at: www.google.com/intl/en/policies/privacy/

Facebook Like Button cookies Facebook Cookies

Sometimes we use a Facebook Like Button on our website which is hosted by Facebook and your browser therefore sends this cookie data to Facebook when creating the button inside your browser. This data is used by Facebook in order to associate the Facebook Like Button with your Facebook account.

More information about Facebook cookies and Facebook’s Privacy Policy can be found at www.facebook.com/about/privacy/

 

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@clearcutwebdesign.co.uk or phone number 07919 447754.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

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